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Xel-Ha All Inclusive Eco-Waterpark

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Why We Love This Holiday:

holiday overview

Highlights / General details

Come experience the magical creation of the Mayan gods: Xel-Ha. The world’s most spectacular aquarium invites you to embark on an aquatic adventure. Explore creeks, lagoons, natural wells and ancient caves fed by subterranean rivers flowing gracefully into Mexico’s beautiful Caribbean Sea. Have the time of your life snorkeling in this natural aquarium, walk through living jungles and become a part of the magic in this nature lover’s paradise.

Xel-Ha is the only park offering a true all-inclusive experience. You don’t have to worry about bringing extra money because food and drinks are included. Enjoy unlimited soft drinks, bottled water, beer and alcoholic drinks. Unlimited food and beverages are available at 5 restaurants with Mexican, international, seafood, fast food, snacks and ice cream.


Deluxe Roundtrip Transportation to Xel-Ha; Ferry Service from Cozumel to Playa del Carmen; All You Can Eat and Drink During Your Time at Xel-Ha; Locker, Towel and Snorkel Equipment Rental.


Food/Beverages Not Mentioned; $25 USD Cash Deposit Required For Rental of Snorkel Equipment (Returned Upon Return of Equipment); Cozumel Ground Transportation to/from Ferry Dock; Optional Gratuities.

Hours of operation

Available: Daily; Pickup time: 7:00am.


Approximately 11 hours.


Cozumel Ferry Boarding Instructions:

Make your way to the Cozumel Ferry Pier via taxi or otherwise.

When you call to confirm your tour prior to arriving in Cozumel, you will be told which ferry gate to visit to exchange a copy of your voucher for your roundtrip ferry tickets (your name will be waiting on a will call list).

Please remember to print two copies of your voucher as you will need a second to hand to the guide in Playa del Carmen.

Participant restrictions

Children height 1.00-1.40 meters 40”- 55” inches.

Additional Information

We recommend bringing decongestant just in case as it can be uncomfortable or dangerous to dive if you become congested and Dramamine is recommended for those sensitive to sea sickness. Each should be taken one hour prior to activities.

Travel light wearing a swimsuit and comfortable clothes/shoes. We recommend wearing shoes for the natural rock walkways.

Only biodegradable sunblock is permitted. Your sunscreen must be clearly marked as PABA Free, Oil-Free, and Biodegradable. The chemicals Oxybenzone, oxybenzone, 4-methylbenzylidene camphor, or the preservative butylparaben are all proven to damage coral reefs. If you’re not sure if your sunscreen is safe, it can be purchased at the park for about $15 USD.

Towels, locker and snorkeling equipment are provided.


There is a minimum of 2 passengers for this tour.

$25 USD cash deposit required for Snorkel equipment rental, refunded when equipment is returned.

Complete information, including local telephone numbers at your destination, will be included on your Confirmation Voucher.

**All information requested must be supplied or booking is subject to automatic cancellation**

How to book

1. Make Contact

Get in touch with one of our destination specialists to discuss your plans. Whether you want to discuss this particular itinerary or you have specific requirements that mean we create a totally unique holiday just for you. You can call us or send us an online enquiry and we will call you back to discuss your holiday plans.

2. Discuss

Our destination specialists are here to help. They will have firsthand knowledge of the destinations that mean they can answer your questions, make suggestions and give relevant advice to put together your dream holiday.

3. Refine

Your own dedicated specialist travel advisor will help to carefully create your tailor made holiday and send you a detailed itinerary via email for you to look through and refine until you are 100% satisfied.

4. Confirming your holiday

Once your holiday itinerary has been agreed we will ask you to pay the relevant deposit, if applicable, or full payment if your holiday is departing within 14 weeks of booking. You will then receive your full confirmation, payment receipt and ATOL certificate via email within 24 hours of booking.

After booking service

Even after you have booked and paid for your holiday there are bound to be questions you have before you depart on your holiday. We pride ourselves with the Customer Care that we offer and are always here to assist with any pre or post departure assistance you require.

Low Deposits

Why not pay a low deposit to secure your holiday, call now for details! Full payment must be taken 10 weeks before departure unless your holiday includes a Cruise then we require this 12 weeks before departure

Our opening hours

Mon – Fri: 9am - 6pm
Call us on : 01737 646410

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Get in touch

Call us on:
01737 646410
Mon - Sun 9am - 8pm

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Why travel with us

Holidays Tailormade Around You... Flexible Worldwide Holidays, Multi-Centre, Single Centre, Cruise & Stay and Bespoke Itineraries.
Experienced and Knowledgeable Staff... A team that are fully trained with a passion for travel and service
Exceptional Customer Service and Convenience...Here for you 7 days a week with no premium numbers or long phone queues and a team with a "can do" philosophy
Great Prices and Special Upgrades...Confidence that you are getting the very best prices, many with exclusive upgrades and inclusions.

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